Privacy Policy for Fleurieu Food and Wine

At Fleurieu Food and Wine, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, store, and protect your data, as well as your rights concerning your personal information.

1. Data Collection

We collect the following types of personal information when you interact with us:

• Name
• Address
• Email address
• Payment details

2. How We Collect Data

We collect data through:

• Our website (via booking forms)
• Phone communications
• Email correspondence

3. Purpose of Data Collection

Your personal information is collected and used for the following purposes:

• To provide our products and services, including booking and managing events
• To process payments (via a Tier 1 payment platform, no payment details are stored by us)
• To send communications regarding your bookings and any updates related to your experience with us

4. Data Storage and Protection

We take data security seriously. All customer data is encrypted and stored on secure servers located within Australia. Our systems are protected by passwords, firewalls, and access control to prevent unauthorized access. Payment details are processed securely through our Tier 1 payment platform and are not retained by us.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. Should you wish to exercise these rights, please contact us at the details provided below.

6. Marketing Communications

We operate on an opt-in basis for marketing communications. You will only receive marketing emails if you have expressly given consent. You can unsubscribe from these communications at any time.

7. Data Retention

We retain your personal information for as long as required by Australian laws and for as long as necessary to fulfill the purposes for which it was collected.

8. International Data Transfers

All of our web servers and data storage are located within Australia. We do not transfer your data internationally.

9. Cookies and Tracking Technologies

We do not use cookies or other tracking technologies to collect personal data without your consent. Any cookies used on our website are strictly for essential functionalities and user experience improvement, with your permission.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or Australian privacy laws. Any updated privacy policy will be available on our website and at the time of booking.

11. Contact Us

If you have any questions or concerns regarding our privacy policy or your personal information, please contact us:

Email: Jackie@fleurieufoodandwine.com.au
Phone: +61 877211685